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Blue Shield of California

ArchivedSubmitted 04/09/2025

Updated 2 hours ago ()

State
CA
Covered entity type
Business Associate
Individuals affected
4,700,000
Business associate present
Yes
Type of breach
Unauthorized Access/Disclosure
Location of breached information
Network Server
First seen by InfoSec Signals
Sep 23, 2026
Last seen in OCR export
Oct 26, 2026

OCR description

The business associate (BA), Blue Shield of California, reported that Google analytics was configured on its website in such a way that protected health information (PHI) may have been transmitted to Google. This potentially affected 4,700,000 individuals. The PHI involved included clinical, demographic, and financial information. The BA notified HHS, the affected individuals, the media, and provided substitute notice on its website. In response to the breach, the BA implemented additional administrative safeguards to better protect PHI and discontinued the use of tracking technologies on authenticated pages without a business associate agreement in place.

Change history

  • Sep 23, 2026Added to OCR's archive list

Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source

Records are reproduced as published; entity names and figures are OCR's.

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