- State
- AL
- Covered entity type
- Business Associate
- Individuals affected
- 3,396
- Business associate present
- Yes
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- First seen by InfoSec Signals
- Sep 23, 2026
- Last seen in OCR export
- Oct 25, 2026
OCR description
The business associate (BA), RxBenefits, reported that a workforce member mailed the protected health information (PHI) of 3,396 individuals to the wrong recipients. The PHI involved included names, addresses, health insurance information, and medication type. The BA notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach the BA retrained the workforce member on mail merge procedures and implemented quarterly privacy training to all staff. OCR provided technical assistance regarding the HIPAA Rules.
Change history
- Sep 23, 2026Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source
Records are reproduced as published; entity names and figures are OCR's.