The covered entity (CE), Iowa Department of Health and Human Services, reported that an employee of its business associate (BA) inadvertently mailed the protected health information (PHI) of 833 individuals to the wrong recipients. The PHI involved included names, health insurance information, claims information, diagnoses, and other treatment information. The CE notified HHS, the media, and posted substitute notice on its website; the BA notified affected individuals. In response to the breach, the BA sanctioned the responsible employee and retrained its workforce on patient privacy and security.
Change history
Change history
Sep 23, 2026
Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights ·about this source
Records are reproduced as published; entity names and figures are OCR's.
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