The covered entity (CE), AppleCare, reported that an employee of its business associate (BA) inadvertently mailed the protected health information (PHI) of 512 individuals to the wrong recipients. The PHI involved included names and financial information. The CE notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach the CE retrained the workforce member responsible and strengthened its administrative safeguards. OCR provided technical assistance regarding the HIPAA Rules.
Change history
Change history
Sep 23, 2026
Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights ·about this source
Records are reproduced as published; entity names and figures are OCR's.
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