- State
- MA
- Covered entity type
- Business Associate
- Individuals affected
- 4,830
- Business associate present
- Yes
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Electronic Medical Record
- First seen by InfoSec Signals
- Sep 23, 2026
- Last seen in OCR export
- Oct 25, 2026
OCR description
The business associate (BA), Nuance Communications, reported that its employee impermissibly accessed the protected health information (PHI) of 4,830 individuals. The PHI involved included names, addresses, medications, diagnoses, lab results, drivers’ license numbers, dates of birth, financial information, and claims information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA sanctioned the employee, implemented additional technical safeguards, and provided complimentary credit monitoring services to affected individuals.
Change history
- Sep 23, 2026Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights about this source
Records are reproduced as published; entity names and figures are OCR's.