Personal Touch Home Care of S.E. Mass., Inc., the covered entity (CE), reported that its business associate (BA) was the victim of a ransomware attack that affected the electronic protected health information (ePHI) of 2,863 individuals. The ePHI involved included names, addresses, dates of birth, Social Security numbers, claims information, diagnoses, lab results, medications prescribed, and other treatment information. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the CE implemented additional internal controls as well as technical and security safeguards in its oversight responsibilities of its BAs. OCR obtained assurances that the CE implemented the corrective actions noted.
Change history
Change history
Sep 23, 2026
Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights ·about this source
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