The covered entity’s (CE) business associate (BA), American Medical Collection Agency, notified the CE that the protected health information (PHI) for 29,644 of its patients was breached when an unauthorized user accessed the BA’s computer server. The types of PHI involved included demographic and financial information. The CE provided breach notification to HHS, affected individuals, and the media. The CE also offered free enrollment in a credit monitoring service to individuals whose credit or debit card information was included in the breach. As a result of the breach, the CE stopped sending PHI to the BA, requested that the BA destroy the CE’s PHI, and terminated its business relationship with the BA. OCR obtained assurances that the CE implemented the corrective actions listed above.
Change history
Change history
Sep 23, 2026
Added to OCR's archive list
Source: HHS OCR Breach Portal, U.S. Department of Health and Human Services, Office for Civil Rights ·about this source
Records are reproduced as published; entity names and figures are OCR's.
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