CVE-2023-7337JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie
Updated under an hour ago ()
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No exploitation reported and no EPSS estimate yet.
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The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
- CVSS
- 7.5 HIGH (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- Weakness (CWE)
- CWE-89
- Known exploited
- Not in CISA's KEV catalog
- EPSS (exploitation in the next 30 days)
- Not loaded for this CVE
- Assigned by
- Wordfence
- NVD analysis
- Deferred
- Record last updated
- Apr 8, 2026
- First seen by InfoSec Signals
- Oct 9, 2026
Affected products
rabilal JS Help Desk – AI-Powered Support & Ticketing System rabilal:js_help_desk_ai_powered_support_and_ticketing_system (from the name) | through 2.8.2 | CNA record |
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve
- https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8.3
The CVE record on cve.org NVD's entry
The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.