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Low 3.8Published Aug 1, 2026

CVE-2026-14197Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR

Updated under an hour ago ()

Does this affect you?

It affects Unknown Fluent Support. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

CVSS
3.8 LOW (v3.1, CISA ADP)CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
Weakness (CWE)
CWE-639
Known exploited
Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days)
Not loaded for this CVE
Assigned by
WPScan
NVD analysis
Deferred
Record last updated
Aug 5, 2026
First seen by InfoSec Signals
Oct 9, 2026

Affected products

Affected products
Unknown Fluent Support
unknown:fluent_support (from the name)
before 2.3.1
CNA record

References

References

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.

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