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Medium 4.8Published Jan 21, 2026

CVE-2026-20109Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability

Updated under an hour ago ()

Does this affect you?

It affects Cisco Packaged Contact Center Enterprise and 1 other product. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.  These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

CVSS
4.8 MEDIUM (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Weakness (CWE)
CWE-79
Known exploited
Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days)
Not loaded for this CVE
Assigned by
cisco
NVD analysis
Deferred
Record last updated
Jan 21, 2026
First seen by InfoSec Signals
Oct 9, 2026

Affected products

Affected products
Cisco Cisco Packaged Contact Center Enterprise
cisco:packaged_contact_center_enterprise (from the name)
12.5(1); 11.0(1); 12.0(1); 11.0(2); 11.5(1); 10.5(1); 10.5(2); 11.6(2); and 7 more ranges
CNA record
Cisco Cisco Unified Contact Center Enterprise
cisco:unified_contact_center_enterprise (from the name)
12.6(1)ES3; 12.6(1)ES1; 12.6(1); 12.6(1)ES2; 12.6(1)SecurityPatch; 12.5(1)ES1; 12.5(1); 12.6(1)ES4; and 15 more ranges
CNA record

References

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.

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