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Medium 5.3Published May 29, 2026

CVE-2026-45294FreeScout: User Account Enumeration via Password Reset Response Differentiation

Updated under an hour ago ()

Does this affect you?

It affects freescout-help-desk freescout. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

CVSS
5.3 MEDIUM (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Weakness (CWE)
CWE-203, CWE-204
Known exploited
Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days)
Not loaded for this CVE
Assigned by
GitHub_M
NVD analysis
Deferred
Record last updated
Jun 1, 2026
First seen by InfoSec Signals
Oct 9, 2026

Affected products

Affected products
freescout-help-desk freescout
freescout_help_desk:freescout (from the name)
before 1.8.219
CNA record

References

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The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.

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