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Medium 6.5Published Jul 20, 2026

CVE-2026-45295FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint

Updated under an hour ago ()

Does this affect you?

It affects freescout-help-desk freescout. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.

CVSS
6.5 MEDIUM (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Weakness (CWE)
CWE-639, CWE-862
Known exploited
Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days)
Not loaded for this CVE
Assigned by
GitHub_M
NVD analysis
Deferred
Record last updated
Jul 20, 2026
First seen by InfoSec Signals
Oct 9, 2026

Affected products

Affected products
freescout-help-desk freescout
freescout_help_desk:freescout (from the name)
before 1.8.219
CNA record

References

  • x-refsource-confirm

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.

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