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Medium 4.3Published May 29, 2026

CVE-2026-48811FreeScout: Thread Deletion Bypasses Mailbox Access Revocation

Updated under an hour ago ()

Does this affect you?

It affects freescout-help-desk freescout. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

CVSS
4.3 MEDIUM (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Weakness (CWE)
CWE-862
Known exploited
Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days)
Not loaded for this CVE
Assigned by
GitHub_M
NVD analysis
Deferred
Record last updated
Jun 1, 2026
First seen by InfoSec Signals
Oct 9, 2026

Affected products

Affected products
freescout-help-desk freescout
freescout_help_desk:freescout (from the name)
before 1.8.221
CNA record

References

References

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.

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