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High 7.5Published Jul 20, 2026

CVE-2026-48812FreeScout Allows Unauthenticated Access to Legacy Attachment Files

Updated under an hour ago ()

Does this affect you?

It affects freescout-help-desk freescout. Add what you run to find out whether that includes you.

No exploitation reported and no EPSS estimate yet.

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

CVSS
7.5 HIGH (v3.1, CNA)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Weakness (CWE)
CWE-287
Known exploited
Not in CISA's KEV catalog
EPSS (exploitation in the next 30 days)
Not loaded for this CVE
Assigned by
GitHub_M
NVD analysis
Deferred
Record last updated
Jul 20, 2026
First seen by InfoSec Signals
Oct 9, 2026

Affected products

Affected products
freescout-help-desk freescout
freescout_help_desk:freescout (from the name)
before 1.8.221
CNA record

References

  • x-refsource-confirm
  • x-refsource-misc

The CVE record is authoritative. Products marked “from the name” were identified from the CNA's free-text names, not a CPE, and are matched less certainly. This product uses the NVD API but is not endorsed or certified by the NVD.

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